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Tracking your blog comments

Tracking Blog Comments Blogging is not only about writing posts. It's also about reading other blogs and commenting on them. Facilitating discussions is one of the great things about blogs. Unfortunately many discussions are interrupted before they even start. Because there is no easy way to keep track on where you posted a comment and be notified if someone answers.

Some blogs offer RSS feeds for an article's comments which is a great idea, but personally I never used them. It just clutters my feed reader. Other blogs have a email notification service which I use frequently. But the latter is not always available.

I found three services on the web which promise to solve this problem: Commentful, coComment and co.mments. What follows is a short review of all three services.


Before we start, let's have a look at my needs. I want something simple to use, nothing more than pressing a toolbar button for tracking a conversation. Ideally it should automatically track everything I comment on. I need a way to be notfied on new comments. A single RSS feed would be fine. I use Firefox so a extension is not a show stopper. I want to track comments in blogs that may not be built with standard blog software like Wordpress. I may want to follow conversations I haven't participated my self in.

So for testing the three services I took a few posts in different blogs:

Each post already had a few comments when I started to track them. Now let's have a look at the services…

Commentful

Commentful seems to be the youngest of the services. The info they provide is very scarce. There is a short FAQ but no forums or wiki. There is no info for developers how to make their products compatible with Commentful tracking.

After registering, you'll find a download for a Firefox extension and a bookmarklet at your account page. You need both because the extension does nothing, except for displaying an icon that changes color when new comments are available. Clicking it brings you to your watchlist. To add a page to the watchlist you need the bookmarklet which redirects you to Commentful and then back again to the page. Pretty bad if you are in the middle of reading the comments when you decide to track them.

Commentful won't track anything automatically. You always need to click the bookmarklet. They failed in recognizing the comments in Jeremy's and my blog. Foosel's and Kaddi's were counted correctly.

Besides the Firefox extension for new comment notification an RSS feed is available. Unfortunately Commentful only tracks the number of comments, not the comments it self so you need to visit the blog to read them – no comment reading in your feed aggregator.

coComment

cocomment.jpg coComment is the most professional looking and probably best known service. There are many infos available and they try to build a vivid community between the blog readers by providing forums and features like “neighbor lists” – meaning users who comment on the same blogs.

The coComment toolbar Like Commentful they provide a Firefox extension and a bookmarklet. But here you need only one. The Firefox extension provides the mechanism to track conversations and does notify you on new comments. Adding a page is done through a floating DHTML popup which doesn't interrupt your reading session by leaving the page. The extension also tries to automatically enhance comment forms with an additional toolbar to automatically track the page if you leave a comment (See screenshot).

When adding the mentioned posts to the watchlist I was surprised: coComment did only detect the posts of Kaddi's Wordpress blog. Not even Foosel's Serendipity showed the correct comment count: it only showed the one post I made but not the others. The problem seems to lie in the way how coComment tracks comments. The form enhancement script submits the comment twice, once to the coComment server and then to the real blog. So all comments by coComment users are always tracked fine, but other comments may be missed. I asked about this at the developer forum but did not get a reply, yet.

coComments provides an RSS feed as well which contains an item for each new tracked comment including the full comment text. Very usable.

co.mments

co.mments has one of those funny addresses we learned to love with del.icio.us. It has a wiki and a discussion blog. The wiki is pretty empty, but the blog seems to be alive.

There is no Firefox extension here, so automatic tracking isn't possible but at least a bookmarklet is available. Adding a site to your watchlist is done through a DHTML popup similar to coComment. The watchlist it self can be a little bit confusing sometimes but is still usable.

co.mments wasn't able to find any comments on my blog page. But all others where tracked correctly.

Because there is no extension, the RSS feed is the only way to be notified of new comments. co.mments aggregates multiple comments per blog into one feed item. Eg. if it checks a blog every hour and there where 3 new comments, all three will be placed in a single feed item. Not as clean as the coComments feed, but still bearable.

Conclusion

Of all three services, Commentful was the worst. No need to talk about it anymore. coComment has the cleaner look and the good working Firefox extension is a definitive plus, but when it comes to recognizing comments (which is by far the most important criteria), co.mments is the clear winner.

To make comment tracking simpler in my blog I probably will add one of the proposed comment microformats to My Two Cents.

Tags:
webservices,
comments,
tracking,
rss
Similar posts:
Posted on Thursday, February the 8th 2007 (3 years ago).

Comments?

1
Nice article! I just recently discovered co.mments and I was wondering if there was more services like it. I currently have a problem with co.mments in that the service seems to fail in recognizing one of my blogs (www.jagochbror.se), but it takes on most of the others. I am writing them about this issue to see if they can spread some ligt as to why it doesn't recoginze my discussions. Anyway, thanks for the good write-up mate!
2007-02-26 11:09:53
Jimmy
2
Dude. co.mments aint working on your site. Trying to follow comments for this post but to no use (says it doesn't find any comments at all even though I have posted one above).

I found out what was wrong with my own site. It has to do with the listing of comments. For the one blog that I was experiencing problems with, each comment was published in a div without an id. Simply adding each comments unique id (using Wordpress) to it's respective div solved it.
2007-02-26 13:41:40
Jimmy
3
There's one lethal flaw in all these services: they all have one central point of failure.

I proposed a TrackBack-based protocol called TrackForth, which would allow comment authors to track subsequent comments immediately after they comment. The draft has a few bugs I'm aware of, but the big idea still stands.

Thoughts?
2007-03-25 13:03:00
4
Nice article,

So many people just think of posting but not tracking.

Thanks for the review.

Andy
2008-01-17 23:11:54
5
tracking comment is really important, it will bring back your visitors to response others. I'm trying to implement this in my wordpress website, still looking for the best plugin
2008-01-18 20:29:14
6
co.mments is the best of the bunch IMHO - can't do without it.
2008-01-23 07:57:04
7
I dont really see the point in tracking your blog comments on other peoples blogs unless you are waiting for an answer or answering a question
2008-04-30 23:04:22
8
this is great.. i guess adding something like emailing the members using the email which they provide while commenting might help
2008-07-21 17:11:15
9
thanks for the article - very helpful!  Cheers.

-d-
2008-10-07 12:23:00
10
Co.mments just gave notice that they are shutting down their service by the end of the week.  This really sucks because it was by far the best of these services.  Since this post have you come across any other alternatives?
2009-01-06 16:42:09
11
I was a consistent co.mments user too.  I've been looking around for something new, but they all seem to have some sort of glitch.  I really wish I could find a service that aggregates everything into one RSS feed.
2009-01-09 16:44:17
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